You will book a time slot to meet over a video call with your Dynamis Online provider. The provider will review your symptoms, lab results, and health goals. Once the telehealth visit is completed, your Personal Health Coach will answer any questions you may have and provide details about shipping, medications, and payments.
20 minutes in most situations.
Your required labs and Telehealth consultations are included in the cost of your program. Additional and/or requested labs may incur a fee.
Our providers treat symptoms, shoot for optimum performance, and utilize lab work to monitor your response/reaction to therapy. If you are not a candidate for therapy, there is no cost to you. If you are a candidate and undergo therapy, costs are specific to your overall program and treatment plan.
The Dynamis Team is here to partner with you every step of your journey. You can reach us at help@dynamisonline.com, or by texting or calling us at (469) 214-3404.
It is best to take it 1–2 days after your injection. It is also acceptable to take it on the same day as your injection if that is more convenient.
Shipments vary by state and pharmacy restrictions. Your Personal Health coach will provide details regarding quantities shipped and refill timing. If you have any additional questions, you can reach us at help@dynamisonline.com, or by texting or calling us at (469) 214-3404.
Yes, as long as labs are sent to us 3 days prior to your visit, are less than 3 months old, and contain all required tests. For a list of required labs, email us.
No. We offer 6-month and 3-month options for hormones/stacks. Ancillary products like ED, Wellness Injections, and peptides are generally 30- or 60-day supplies and may be refilled using the online refill store.
Dynamis stacks are priced for 3 months or 6 months. Hormones, Weight Loss, Peptides, ED, and Wellness medications are sold as packages. Fees include provider consultation, ongoing medication management, shipping, supplies, and interface fees.
No. Insurance is for sick care. Our treatments are designed to prevent disease and provide optimal health to keep you out of the healthcare system. We accept no form of insurance, nor do we handle insurance prior authorizations.
Yes, we accept HSA/FSA funds and all major credit cards.
No. Dynamis practices do not accept Medicare, Medicaid, Tricare, or any other governmental payor programs.
Most of the therapies offered at Dynamis Online are not covered by insurance. Due to this, we are cash-pay practice and do not accept or bill insurance. We do accept HSA and FSA cards as payment. Payment is due at the time of service. We are happy to provide a superbill by request. Please contact us if you have any questions.
Yes. Dynamis Online is HIPAA compliant and employs modern security best practices and standards to ensure your personal health information stays secure.
For shipping, website access, and customer service questions, contact us at help@dynamisonline.com. You can also click the “(469) 214-3404” button at the top of the page.
Yes. If your plans change, please let us know at least 24 hours in advance by emailing help@dynamisonline.com or calling or texting us at (469) 214-3404.
Your prescription will be fulfilled by a third-party, licensed U.S.-based pharmacy. The specific pharmacy depends on the medication being filled and/or the state you are located in.
You are free to discontinue treatment at any time. However, our medical team advises against abruptly stopping treatment, as it may lead to undesirable side effects. Please reach out to our Patient Experience team at help@dynamisonline.com to schedule a follow-up appointment and discuss further options.
Depending on the nature of your reaction, it may be best to call 911, visit your nearest urgent care, or contact the pharmacy. You can speak to a pharmacist by calling the pharmacy number on your prescription.
Instructions are provided with your medications. Here are a few videos to help guide you through the process. If you need further support, contact your pharmacist at the number on your prescription.
If your 6-month appointment is coming up in a few days or weeks, it may be best to wait for your scheduled appointment. If you need to speak to a provider sooner, email us at help@dynamisonline.com to book a follow-up appointment.
Most patients today have high-deductible plans and co-pays. Additionally, most of our patients are healthy and often won’t meet their deductible, meaning your out-of-pocket cost can exceed $350 for required 6-month lab panels. We have negotiated competitive pricing on your behalf so you fully understand your costs in advance.
Testosterone therapy causes an increase in red blood cell production, measured by testing your hematocrit levels. High hematocrit levels are easily managed by regular blood donations at your local blood bank. Proactive management prevents interruption in your therapy. You do not need a doctor’s orders to donate blood at any local blood bank or Red Cross facility.
All hormone stacks are 6-month prescriptions. Peptides, sexual performance meds, wellness meds, and thermogenics can be refilled during the 6-month period by visiting our online refill store.
Lab requirements vary based on the treatment programs. Your provider will discuss the timing for repeat labs and return visits. As a general rule, HRT/TRT patients have labs every 6 months and Weight Loss and Wellness patients have labs every 12 months.
You can expect to receive all medications in 5-7 business days after your consultation. We work with our partner pharmacies to ensure you receive your medication as quickly as possible. If you have questions or concerns, or you feel your treatment has been delayed beyond the 5-7 day time period, please contact us at help@dynamisonline.com or call or text us at (469) 214-3404.
To access your lab results, log in to the patient portal. A link to the patient portal is located at the top of this page. Your labs may be found under the documents section.
Email us at help@dynamisonline.com to schedule a follow-up consultation.
Send a refund request to help@dynamisonline.com.
No worries! Email us at help@dynamisonline.com.
