You’ll book a time slot with a Dynamis Online provider. During your time slot, our provider will call you on the phone number you provided. Once the telehealth visit is completed, our Patient Care Coordinator will provide all the details around shipping, administration, and payments.
20 minutes in most situations.
Telehealth consultations are free.
Our providers treat symptoms, shoot for optimum performance, and utilize lab work to monitor your response/reaction to therapy. If you are not a candidate for therapy, there is no cost to you. If you are a candidate and undergo therapy, costs are specific to your treatment plan.
Call the pharmacy number located on the prescription you received. This number will connect you directly to the specific pharmacy that filled your prescription.
It is best to take it 1–2 days after your injection. It is also acceptable to take it on the same day as your injection if that is more convenient.
Yes, as long as labs are sent to us 3 days prior to your visit, are less than 3 months old, and contain all required tests. For a list of required labs, email us.
No. We offer 6-month and 3-month options for hormones/stacks. Ancillary products like ED, Wellness Injections, and peptides are generally 30- or 60-day supplies and may be refilled using the online refill store.
Dynamis stacks are priced for 3 months or 6 months. Hormones, Weight Loss, Peptides, ED, and Wellness medications are sold as packages. Fees include provider consultation, ongoing medication management, shipping, supplies, and interface fees.
No. Insurance is for sick care. Our treatments are designed to prevent disease and provide optimal health to keep you out of the healthcare system. We accept no form of insurance, nor do we handle insurance prior authorizations.
Yes, we accept HSA/FSA funds and all major credit cards.
No. Dynamis practices do not accept Medicare, Medicaid, Tricare, or any other governmental payor programs.
Yes. Dynamis Online is HIPAA compliant and employs modern security best practices and standards to ensure your personal health information stays secure.
For shipping, website access, and customer service questions, contact us at hello@dynamisonline.com. You can also click the “(469) 214-3404” button at the top of the page.
Yes. If your plans change, please let us know at least 24 hours in advance by emailing hello@dynamisonline.com. We will help you find a better time.
Once you go to LabCorp for collection, no refund will be issued.
Your prescription will be fulfilled by a third-party, licensed U.S.-based pharmacy. The specific pharmacy depends on the medication being filled and/or the state you are located in.
You are free to discontinue treatment at any time. However, our medical team advises against abruptly stopping treatment, as it may lead to undesirable side effects. Please reach out to our Patient Experience team at hello@dynamisonline.com to schedule a follow-up appointment and discuss further options.
Depending on the nature of your reaction, it may be best to call 911, visit your nearest urgent care, or contact the pharmacy. You can speak to a pharmacist by calling the pharmacy number on your prescription.
Instructions are provided with your medications. Here are a few videos to help guide you through the process. If you need further support, contact your pharmacist at the number on your prescription.
If your 6-month appointment is coming up in a few days or weeks, it may be best to wait for your scheduled appointment. If you need to speak to a provider sooner, email us at hello@dynamisonline.com to book a follow-up appointment.
Most patients today have high-deductible plans and co-pays. Additionally, most of our patients are healthy and often won’t meet their deductible, meaning your out-of-pocket cost can exceed $350 for required 6-month lab panels. We have negotiated competitive pricing on your behalf so you fully understand your costs in advance.
Testosterone therapy causes an increase in red blood cell production, measured by testing your hematocrit levels. High hematocrit levels are easily managed by regular blood donations at your local blood bank. Proactive management prevents interruption in your therapy. You do not need a doctor’s orders to donate blood at any local blood bank or Red Cross facility.
All hormone stacks are 6-month prescriptions. Peptides, sexual performance meds, wellness meds, and thermogenics can be refilled during the 6-month period by visiting our online refill store.
Every 6 months, unless your provider determines additional lab work is needed.
48–72 hours, depending on your location. Please allow an additional 24 hours for areas outside the Dallas/Fort Worth area.
LabCorp is our lab provider. Visit https://www.labcorp.com/ to access your lab results via their patient portal.
Email us at hello@dynamisonline.com to schedule a follow-up consultation.
Send a refund request to hello@dynamisonline.com.
Click here to rebook your appointment. Additionally, email us at hello@dynamisonline.com.
