Last Updated: October 8, 2026
Dynamis Online (“Dynamis,” “we,” “us,” or “our”) explains in this policy how personal information is handled when you visit www.dynamisonline.com, contact our team, submit forms, schedule services, or use digital tools that link to this policy. The responsible legal entity or entities are Dynamis Medical Partners, PLLC., DBA: Dynamis Online. Independent medical practices, laboratories, pharmacies, and other providers may have their own privacy notices.
This website policy does not replace a healthcare provider’s HIPAA Notice of Privacy Practices. When information is protected health information under HIPAA, applicable healthcare privacy requirements, and the treating provider’s notice govern its use and disclosure. Website use alone is not authorization for uses of health information that require separate permission.
The information we receive depends on your interactions with us. It may include:
• Contact and identification information: name, date of birth, mailing address, telephone number, email address, and identification documents when needed for identity verification due to clinical/medical requirements.
• Service and account information: appointment requests, account details, communication preferences, support messages, and consent records.
• Health information: information submitted for medical care, such as health history, symptoms, medications, treatment goals, and laboratory results. Use secure clinical channels for sensitive details.
• Transaction information: payments, purchases, refunds, and billing records. Payment processors may collect payment credentials directly under their own notices.
• Technical information: IP address, browser and device details, pages viewed, referral sources, and interactions with our website, where collected through website technologies.
We receive information from you and, where authorized or otherwise permitted, from providers, laboratories, pharmacies, payment processors, and vendors involved in the services you request. We collect only information appropriate to the purpose and applicable legal requirements.
We use information to respond to inquiries; coordinate appointments and requested services; support patient onboarding and care administration; manage payments and accounts; deliver service communications; maintain consent and preference records; resolve concerns; improve service quality; protect systems against misuse; and meet applicable recordkeeping or legal obligations.
Where permitted and consistent with your choices, we may send information about Dynamis services or promotions. Marketing uses of protected health information that require authorization will not be based solely on acceptance of this website policy.
Information may be disclosed to people and organizations that need it for an authorized or legally permitted purpose, including:
• Healthcare participants, such as treating professionals, laboratories, and dispensing pharmacies, as appropriate for requested care.
• Service providers supporting scheduling, secure records, communications, payments, hosting, or other business functions, subject to applicable contractual and legal protections.
• Authorities or other recipients when required by law, valid legal process, or an applicable legal exception.
• Parties involved in a business reorganization or transfer, subject to continuing legal restrictions on the information.
• Other recipients when you direct or authorize the disclosure.
We do not sell personal information for monetary payment. Certain advertising technology disclosures may qualify as “sale,” “sharing,” or targeted advertising under state law even without monetary payment. Any such activity must be described accurately in our published disclosures and is subject to applicable opt-out requirements. Health information will not be used or disclosed for advertising in ways prohibited by applicable law.
If you enroll in Dynamis text messaging, we use your mobile number, consent records, and messaging preferences to provide the messages you requested. These may include scheduling updates, appointment reminders, account notifications, refill coordination, customer care, and separately authorized promotional messages. Consent to marketing texts is not a condition of purchasing services. We may maintain the date and method of consent, opt-in and opt-out status, delivery records, message timestamps, and support message content to operate the program and document your choices.
Notwithstanding any other provision of this Privacy Policy, mobile phone numbers, SMS opt-in data, and consent records collected through our SMS Program are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. They are excluded from any sale, sharing, targeted advertising, or cross-context behavioral advertising described elsewhere in this policy. We disclose this information only to messaging platforms, mobile carriers, and service providers as necessary to deliver, support, and document the messages you consented to receive, subject to applicable restrictions, or when legally required. These recipients may not use this information for their own marketing.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may also call 469-214-3404 or email help@dynamisonline.com. Opting out of texts does not cancel an appointment or treatment plan; contact us to arrange another communication method.
Text messages may appear on a device’s lock screen or be accessible to others using the device. Avoid sending sensitive medical details through ordinary SMS. Our SMS Terms of Service are available at https://dynamisonline.com/terms-of-use/.
Website technologies may help maintain sessions, remember preferences, measure traffic, and, if enabled, support advertising. The cookie preference controls available on our site describe the choices offered for optional technologies. You may also adjust browser settings to block or delete cookies; some functions may then be limited.
Where applicable law requires, we recognize supported universal opt-out signals, such as Global Privacy Control. Browser signals may apply only to that browser or device unless they can be connected to your account. We obtain consent for optional tracking where required. Healthcare forms, authenticated patient areas, and sensitive health data require separate evaluation before any analytics or advertising technology is used.
Depending on the law applicable to your information and our organization, you may have rights to access information, obtain a portable copy, correct inaccuracies, request deletion, withdraw consent, or opt out of sale, targeted advertising, or certain profiling. California residents may also have rights concerning sharing for cross-context behavioral advertising and qualifying uses of sensitive personal information. These rights are subject to statutory scope, exemptions, and exceptions; not every right applies to every record.
Send requests to help@dynamisonline.com or call 469-214-3404. Describe the request and your state of residence. Do not include government identification numbers or detailed medical information in an initial ordinary email. We may request reasonable verification using an appropriate channel. Authorized agents may act where permitted, with evidence of authority and any required identity verification.
We respond within the time required by applicable law and explain any applicable extension or denial. If applicable law gives you a right to appeal a denial, reply to our response or contact us with “Privacy Appeal” in the subject. We will explain available appeal procedures and applicable regulator complaint options. We do not retaliate for exercising privacy rights.
You may unsubscribe from marketing email using its unsubscribe link. Essential service communications may continue through an appropriate channel. To request medical records or exercise healthcare privacy rights, contact the treating practice or ask our team to direct your request.
Retention depends on why information was collected, ongoing service needs, and applicable healthcare, tax, dispute, and other legal requirements. Closing an account or opting out of communications may not require deletion of records that must be retained. Information no longer needed is deleted, de-identified, or otherwise handled under applicable retention procedures. SMS consent logs and suppression records are retained as needed to document compliance and honor opt-out requests.
We use administrative, technical, and physical safeguards appropriate to the information and applicable obligations. Access is limited according to business and care needs. No online transmission or storage system can be guaranteed completely secure. Report suspected unauthorized account activity promptly using the contact details below.
Our public website and marketing are intended for adults. We do not knowingly collect children’s information through the website without an appropriate legal basis and any required parental permission. If you believe a child has submitted information improperly, contact us. Clinical services for minors, if offered, follow separate eligibility and consent requirements.
Our services are directed to users in the United States. Information may be handled in jurisdictions where our service providers operate, subject to applicable requirements. Availability of healthcare services depends on provider licensure and service eligibility.
Links to patient portals, laboratories, pharmacies, payment services, or other websites may lead to services operated independently. Review their privacy notices before submitting information. Their handling of information is subject to their own responsibilities; linking to a service does not extend this policy to all of its activities.
We may revise this policy when our practices or legal obligations change. The published policy will show its effective or last updated date. We will provide additional notice or obtain new consent when required. Changes do not override existing legal protections or required authorizations.
Dynamis Online — Privacy Inquiries
Email: help@dynamisonline.com
Telephone: 469-214-3404
Website: https://www.dynamisonline.com
Contact form: https://dynamisonline.com/contact-us/
Dynamis Online is subject to HIPAA, which governs how we may use and disclose your Protected Health Information (“PHI”), such as medication and other personal information we use to provide prescriptions. Our Notice of Privacy Practices, including information about your rights with respect to your PHI, can be found below.
Last Updated: April 13, 2026
This Notice describes how your medical information may be used and disclosed and how you can get access to this information. Please review it carefully.
Dynamis Med Consulting, LLC and its subsidiaries (collectively “Dynamis Online”) are committed to maintaining the privacy of your Protected Health Information (“PHI”). We are required by law to maintain the privacy and security of your PHI, to give you this Notice of our legal duties and privacy practices with respect to your PHI, and to notify you following a breach of your unsecured PHI.
This Notice applies to Dynamis Online and all of its subsidiaries. If you have any questions about this Notice, please contact our Privacy Office using the contact information at the end of this document.
The following categories describe the typical ways that we may use and disclose your PHI without your prior authorization:
We may also use and disclose your PHI as follows:
If applicable, your substance use disorder (“SUD”) records may be protected by federal law under 42 C.F.R. Part 2 (“Part 2”), which provides additional confidentiality protections beyond standard HIPAA rules. This section applies to all PHI we receive, including any Part 2 records from other providers, whether or not you are currently receiving SUD treatment.
More information about regulations regarding the use and disclosure of medical records can be found at the Center of Excellence for Protected Health Information website.
For certain PHI, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, tell us and we will follow your instructions:
Unless you object to such sharing, we may disclose your PHI to a family member, other relative, or close personal friend involved in your care.
Any other uses and disclosures of your PHI not mentioned in this Notice will require your written authorization. This includes most uses and disclosures of psychotherapy notes and uses or disclosures of your PHI for marketing purposes where we receive remuneration.
If you provide us authorization to use or disclose your PHI, you may revoke that authorization in writing at any time. Your revocation will not apply to uses or disclosures we have already made in reliance on your authorization.
You have the following rights regarding your PHI:
We reserve the right to change this Notice, including for PHI we already have about you. If we change our practices, we will post a new Notice on our website and make it available upon request.
We take your privacy seriously and welcome your questions and feedback. If you believe your privacy rights have been violated, you may file a complaint with the Dynamis Online Privacy Office or with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.
All correspondence related to this Notice of Privacy Practices must be submitted to the Dynamis Online Privacy Office:
Dynamis Med Consulting, LLC
Privacy Office
P.O. Box 383
Rowlett, TX 75030
Phone: 469-214-3404
If you are resident in the European Economic Area, you have certain rights under applicable data protection laws. The “data controller” of your personal information is Dynamis Med Partners, PLLC. If you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. You can find their contact details at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a resident of California, you are granted specific rights regarding access to your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
We collect the following categories of personal information (as defined by the CCPA/CPRA):
As a California resident, you have the right to:
California Civil Code Section 1798.83 (“Shine The Light”) permits California users to request, once a year and free of charge, information about categories of personal information disclosed to third parties for direct marketing purposes in the preceding calendar year. To make such a request, please contact us using the information below.
If you are under 18 years of age, reside in California, and have a registered account with the Sites, you have the right to request removal of unwanted data that you publicly post on the Sites. To request removal, please contact us using the information below. Note that this removal may not ensure complete or comprehensive removal of content from the Internet.
To exercise any of the above rights, please contact us using the contact information below. We will verify your identity before responding to your request and will respond within 45 days (or as required by law). You may designate an authorized agent to submit requests on your behalf.
If we deny your request, you may appeal our decision by contacting us. If your appeal is denied, you may contact the California Privacy Protection Agency (CPPA) at https://cppa.ca.gov/.
If you are a resident of Texas, you are granted specific rights regarding your personal data under the Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024.
As a Texas resident, you have the right to:
The TDPSA requires us to obtain your consent before processing “sensitive data,” which includes health information, precise geolocation data, and certain other categories. By agreeing to our Terms of Use and this Privacy Policy, you consent to our processing of sensitive data as described herein and as necessary to provide our telehealth services.
To exercise any of the above rights, please contact us using the contact information below. We will respond within 45 days, with a possible 45-day extension for complex or numerous requests. If we decline to act on your request, we will provide you with a reason and instructions for appealing our decision. If your appeal is denied, you may contact the Texas Attorney General at https://www.texasattorneygeneral.gov.
Yes, we will update this policy as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated “Last Updated” date at the top of this policy. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to stay informed of how we are protecting your information.
Dynamis Med Partners, PLLC provides services to Dynamis Wellness and Anti-Aging Online and is independently owned by licensed physicians. The care provided by our health care practice is the sole responsibility of the practice and the providers the practice employs or contracts with. Services and office practices may vary across entities and you should contact the specific entity for all questions related to the health care services you receive. Dynamis Med Partners, PLLC does not provide pharmacy services. Medications that may be prescribed with a valid prescription by health care providers employed or contracted by the physician practices Dynamis Med Partners provides administrative services to are fulfilled by independent pharmacies.
This privacy policy was reviewed and updated to reflect compliance with: HIPAA (including 42 CFR Part 2 Final Rule, effective February 16, 2026), CCPA/CPRA (including 2023 amendments), the Texas Data Privacy and Security Act (effective July 1, 2024), and applicable state telehealth regulations.